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Insurance Assistant Handler

2 months ago

Wakefield, Wakefield, United Kingdom Howden Full time
About the Role

We are seeking an experienced Insurance Assistant Handler to join our team at Howden. As an Assistant Handler, you will play a crucial role in supporting our team to deliver an excellent and comprehensive service in the administration of new business, renewal, and mid-term changes.

Key Responsibilities
  • Prioritize and handle all work promptly and accurately.
  • Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
  • Produce accurate and professional documentation at all times.
  • Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums.
  • Refer all queries that fall outside own experience, knowledge, and authority to senior staff.
  • Re-marketing exercises.
  • Issuing renewal documentation.
  • Dealing with client payments in line with Howden procedures.
  • Data input.
  • Participating in meetings as and when required.
Requirements
  • Knowledge of commercial insurance is desirable.
  • Acturis Knowledge is preferred.
Skills
  • Accuracy and attention to detail.
  • Good literacy and numeracy.
  • Ability to process work quickly and efficiently.
  • Ability to prioritize work and meet deadlines.
Qualifications
  • GCSE Maths and English (or equivalent).
  • Certificate in Insurance (desirable).
About Us

At Howden, we value diversity and are looking for individuals who share our values:

  • We support each other in the small everyday moments and the bigger challenges.
  • We are determined to make a positive difference at work and beyond.
What We Offer

We offer a career that you define, with opportunities for growth and development. We are committed to providing reasonable accommodations to ensure that our positions align well with your needs.