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Sales Assistant

1 month ago

Romford, Greater London, United Kingdom HSL Chairs Full time
About the Role

We are seeking a highly skilled and motivated Sales Assistant to join our team at HSL Chairs. As a Sales Assistant, you will play a vital role in delivering exceptional customer service and ensuring that our customers have an outstanding experience when interacting with our brand.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Assist customers in selecting the perfect furniture for their needs, using our exclusive chair fitting service to ensure a personalized and comfortable experience.
  • Process customer orders accurately, ensuring that all details are correct and that customers receive their furniture as specified.
  • Maintain a clean and welcoming showroom environment, ensuring that all products are displayed in an attractive and appealing manner.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
Requirements
  • Previous experience in retail sales or customer service is essential.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Attention to detail and ability to work accurately in a fast-paced environment.
  • A friendly, welcoming, and caring attitude, with a passion for delivering exceptional customer service.
About HSL Chairs

HSL Chairs is a leading manufacturer of high-quality furniture, committed to providing a world-class customer experience. Our award-winning range of feel-good furniture is designed to improve the wellbeing of our customers, and we are proud to have been ranked as 4.9 out of 5 on Trustpilot by our customers.

We are a dynamic and innovative company, always looking for ways to improve and expand our services. Our West Yorkshire factory is featured on Inside the Factory on BBC 2, and we have been named as one of the UK's Top 25 Retail Companies for the second year running with Best Companies.

We value our colleagues and recognize their contributions, inspiring them to make a difference and empowering them to do the right thing. We celebrate what makes people unique and strive to create a special community where everyone feels valued and supported.