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Cafe Operations Manager

2 months ago


Tunbridge Wells, Kent, United Kingdom Compass Group UK Full time

Job Summary:

We are seeking a dedicated and experienced Cafe Supervisor to join our team at Compass Group UK. As a Cafe Supervisor, you will play a key role in ensuring the smooth operation of our cafe, maintaining high standards of quality and customer service.

Key Responsibilities:

  • Supervise a team of cafe staff, providing guidance and support to ensure excellent customer service and high-quality food preparation.
  • Ensure all cafe operations run smoothly, including food preparation, service, and cleaning.
  • Monitor and maintain stock levels, ordering supplies as needed.
  • Assist with scheduling and rostering of staff.
  • Conduct regular quality checks to ensure high standards are maintained.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless service delivery.

Requirements:

  • Previous experience in a supervisory role in a cafe or restaurant environment.
  • Excellent communication and leadership skills.
  • Ability to work under pressure and maintain a positive attitude.
  • Knowledge of food safety and hygiene practices.
  • Ability to work flexible hours, including evenings and weekends.

What We Offer:

As a Cafe Supervisor with Compass Group UK, you will have the opportunity to work with a leading foodservice company, providing excellent customer service and high-quality food to our customers. You will receive competitive pay, great benefits, and opportunities for career development and growth.