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Automotive Service Advisor
2 months ago
We are seeking a highly skilled Automotive Service Advisor to join our team at Interstate AC Service. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department.
Key Responsibilities:
- Customer Service: Answering customer inquiries, resolving issues, and providing accurate information about our services.
- Service Booking: Taking service bookings, ensuring the workshop is fully booked, and maintaining accurate records.
- Vehicle Service Planners: Maintaining and updating vehicle service planners to ensure timely completion of services.
- Invoicing and Cash Handling: Invoicing customers, handling cash payments, and maintaining accurate financial records.
- Communication: Updating customers on vehicle repair progress, providing regular updates, and ensuring customer satisfaction.
Requirements:
- Team Player: Working well as a member of a successful team, collaborating with colleagues to achieve common goals.
- Communication Skills: Comfortable talking to customers, ideally with a background in the motor industry, and possessing excellent communication skills.
- Technical Skills: Proficient in computer software, specifically MS Office products, and able to learn new systems quickly.
What We Offer:
- Competitive Salary: A competitive salary package, including a base salary and opportunities for growth and development.
- Opportunities for Advancement: Opportunities to advance your career within our company, with a focus on professional development and growth.
