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Community Engagement Specialist

2 months ago

Exeter, Devon, United Kingdom Nexusmods Full time
{"h1": "Community Manager Role at Nexus Mods", "p": "We are seeking an experienced Community Manager to join our team at Nexus Mods. As a Community Manager, you will be responsible for interacting with and supporting our community, understanding their needs and wants, and representing Nexus Mods in various spheres.

Key Responsibilities:

* Manage and coordinate our moderation team, ensuring they continue to do a good job and providing them with support when needed.
* Help to expand the reach of Nexus Mods by communicating with mod authors from games we do not currently support, helping them bring their mods to Nexus Mods.
* Provide the "community perspective" when working together with the Design, Web, or Vortex teams on projects, to help steer the development of our platform.
* Own and manage aspects of our site-wide policy and communications, and act as a main point of contact for our volunteer moderators.

Requirements:

* Prior Community Management experience.
* Strong communication skills, both verbal and written.
* Ability to remain calm and impartial even when people in the community are being unfair or unreasonable.
* Working with large communities and having extensive moderation experience.
* Ability to work alone and take ownership over decision-making.

What We Offer:

* Competitive salary between £35,000 - £50,000 depending on experience level.
* 25 days holiday a year, plus additional holiday days after 1, 3, and 5 years of service.
* 3 days off each week.
* An allowance of 25 Euros each month to spend on video games.
* Employee Assistance Programme.
* Private BUPA healthcare for you and your family.
* High-spec hardware for work and personal use.

If you are passionate about community management and have a deep understanding of the gaming modding community, we encourage you to apply for this exciting opportunity.

Note: We do not have the ability to sponsor a VISA at this time, so you must have the right to work in the UK to apply for this role."}