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Client Relations Supervisor

3 months ago


Cumbernauld, North Lanarkshire, United Kingdom Get Staffed Online Recruitment Limited Full time £33,000 - £35,000
Client Relations Supervisor

About the Company:
Get Staffed Online Recruitment Limited is a distinguished organization dedicated to the art of crafting exquisite furniture. With a commitment to showcasing the finest in craftsmanship, they pride themselves on delivering outstanding customer experiences. Their team comprises skilled artisans with decades of expertise in the industry.

Working Hours:
Monday to Friday, 10am - 6pm (flexibility in hours can be discussed)
Competitive remuneration
Complimentary on-site parking
Employee discounts
Retirement plans

Our organization is in search of a seasoned Client Relations Supervisor to enhance our dynamic team and play a pivotal role in our continued growth.

The ideal candidate will be expected to adhere to a 40-hour work week, Monday through Friday from 10am to 6pm, with the possibility of flexible hours based on individual discussions.

Key Responsibilities:

  • Address and resolve customer inquiries and complaints in a timely and effective manner.
  • Deliver precise information regarding our products and services.
  • Quickly assimilate knowledge about our operations to provide informed support.
  • Demonstrate prior experience in a customer service capacity within the retail sector.
  • Exhibit exceptional communication skills across various platforms (in-person, phone, and email).
  • Possess computer proficiency.
  • Foster teamwork and assist colleagues as needed.
  • Show a strong dedication to customer satisfaction, employee welfare, and overall business success.
  • Have a background as a Customer Service Assistant in the furniture industry.

If you are enthusiastic about client relations and wish to contribute to a company that prioritizes quality and customer satisfaction, consider joining our team and supporting our mission to uphold the standards of exceptional craftsmanship.