Housing Support Officer

4 weeks ago


Ely, Cambridgeshire, United Kingdom Sanctuary Group Full time
About the Role

We are seeking a skilled and dedicated Housing Support Officer to join our team at Sanctuary Group. As a key member of our Housing 360 team, you will play a vital role in ensuring the quality of our residents' lives by providing exceptional support and services.

Key Responsibilities
  • Conduct property inspections to ensure compliance with health and safety standards
  • Complete annual fire door checks and update resident information forms
  • Provide regular contact with customers to address their concerns and escalate issues to the local Housing team
  • Travel extensively throughout the geographical area to complete tasks and meet with residents
Requirements
  • Previous experience in customer service or property inspection
  • Knowledge of compliance and health and safety regulations
  • Excellent organisational skills and ability to manage a diary
  • Clear communication skills and ability to work with diverse groups
  • Ability to work independently and as part of a team
What We Offer
  • A competitive salary of £24,878 per annum (pro rata)
  • A comprehensive benefits package, including 25 days annual leave and a pension scheme
  • Opportunities for professional development and career growth
  • A supportive and inclusive work environment
Why Work for Us?

Sanctuary Group is a leading social landlord, providing affordable homes and community services to thousands of customers across England. We are committed to making a positive impact on the lives of our residents and the communities we serve.



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