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Datacentre Operations Technician

2 months ago


London, Greater London, United Kingdom Radius Full time
Job Description

**Job Summary**

Radius is seeking a highly skilled Datacentre Shift Operations / Engineer to join our team.


**Key Responsibilities**

• Investigate and manage faults through to successful resolution, ensuring minimal downtime and optimal service delivery.

• Collaborate with customers to perform installation and configuration work, adhering to service level agreements and customer instructions.

• Maintain accurate and up-to-date records of customer equipment manuals, network drawings, and circuit databases.

• Install and configure customer equipment, including telecoms, racks, and cable installations.


**Technical Requirements**

• In-depth knowledge of wide area networking and associated protocols, including sectionalisation and testing.

• Proficiency in working with RJ45, G.703, Type 43 BNC, and fibre interfaces.

• Ability to conduct fault isolation and problem-solving associated with WAN, including routers, switches, firewalls, and servers.

• Strong understanding of Microsoft and Linux operating systems and associated products.

• Ability to configure and install server and router makes and models.

• Certification in CISCO – I.M.C.R. – Installation and Maintenance of Cisco Routers.

• Familiarity with fibre optic testing and safe working practices.