Warehouse and Customer Support Specialist
3 weeks ago
We are seeking a highly motivated and customer-focused Warehouse Operative and Customer Support professional to join our team in Nottingham. As a key member of our operations team, you will be responsible for providing exceptional customer service while working in a fast-paced warehouse environment.
Key Responsibilities:- Customer Services:
- Handle incoming calls and emails, identifying and evaluating customer needs to deliver satisfaction
- Purchase stock and manage general operations in the POS
- Communicate with colleagues and provide customers with updates
- Warehouse:
- Pick, pack, receive, and cycle count stock
- Manage shipping and processing goods in
- General warehouse operations
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Basic IT skills
- Valid UK driving license
- Competitive salary and bonus structure
- 20 days' holiday plus 8 bank holidays
- Auto-enrolment pension scheme
- Opportunities for career progression and professional development
We are a leading company in the industry, proud to work with the world's largest companies. We offer a dynamic and supportive work environment, with a strong focus on employee development and well-being.
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