CRM Business Systems Analyst

5 days ago

High Wycombe, Buckinghamshire, United Kingdom Cloud Decisions Full time £80,000
CRM Business Systems Analyst Opportunity

We are seeking a highly skilled CRM Business Systems Analyst to join our team at Cloud Decisions. As a key member of our programme, you will be responsible for collaborating with business stakeholders to elicit and document requirements, owning the Sales/CRM system requirements, and creating clear and detailed business and functional requirement documents.

Key Responsibilities:
  • Collaborate with business stakeholders to gather and document requirements
  • Own the Sales/CRM system requirements and ensure they align with business objectives
  • Create detailed business and functional requirement documents (BRDs/FRDs)
  • Analyse and prioritise requirements to ensure they meet business needs
  • Act as a liaison between business stakeholders and technical teams
  • Ensure UAT/system testing meets all requirements
Requirements:
  • Proven experience as a CRM Business Systems Analyst at enterprise level
  • Involved in the implementation of complex enterprise CRM transformations
  • Lead to Opportunity experience, including opportunity management, account and contact management, pipeline management, renewals management, sales forecasting, and bid/tender management
  • Multinational implementations in multiple countries, currencies, time zones, and languages
What We Offer:
  • Hybrid working arrangement with 3 days in the office and 2 days working from home
  • Flexible hours with flexibility around school pick up and drop offs

We are a billion-turnover technology solutions business and a trusted UK partner, recognised as one of the UK's best companies to work for. If you are a skilled CRM Business Systems Analyst looking for a new challenge, please apply for this exciting opportunity.

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