Workshop Repair Specialist

6 days ago

Belmont County Durham, United Kingdom Nationwide Platforms Full time

Job Summary:

Nationwide Platforms is seeking a highly skilled Workshop Repair Engineer to join our team at our Depot in Durham. As a Workshop Repair Engineer, you will be responsible for repairing depot fleet assets to company and legislative standards.

Key Responsibilities:

  • Support the Workshop Service Manager in the effective running of the Depot workshop, ensuring that machines under repair KPIs are maintained at manageable levels.
  • Undertake routine and complex repairs to machines at depot to ensure conformance with manufactures specification and company policy.
  • Work with the depot team to ensure the quantity and amount of time machines are under repair is kept to a minimum, in line with depot KPIs.
  • Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required.
  • Accurately complete all relevant paperwork, using Company's engineering system/application.
  • Update system on machine status change, i.e., PDI/PHI carried out, Machine under repair, 6 monthly statutory Inspection completed, etc.
  • Be an ambassador for and ensure compliance of Quality, Health & Safety standards, and policies.

Requirements:

  • IPAF Operator Licence.
  • Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent.
  • Experience of completing complex engineering repairs.
  • Mature outlook and the ability to prioritise tasks and work well under pressure.
  • Understanding of the importance of excellent customer service.
  • Experience in diesel engineering, auto electrics, hydraulics, and diagnostics fault finding.
  • Ability to use basic functions of the operating system (L-Vis) to complete tasks relevant to role.
  • Ability to complete basic company administration processes in line with role.
  • Use all equipment, tools, and PPE as prescribed in a safe and proper manner.

About Nationwide Platforms:

Nationwide Platforms is the UK's market leader in powered access with a fleet of 13,000 machines operating from 30 depots across the country. We have the operational capacity, experience, and expertise to fully satisfy our customers' working at height needs. Employing 1,100 staff across the UK, we have an established workforce that supports an inclusive and diverse organisation. We pride ourselves on putting health and safety first in all of the products, services, and support we provide.

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