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Sales and Retail Associate

2 months ago

London, Greater London, United Kingdom Elite Associates Full time

Job Opportunity at Elite Associates

We are partnering with a renowned luxury shoe brand to find a skilled Client Advisor to join their central London flagship store.

The Role:

The Client Advisor will be the face of the brand, embodying the brand's values and delivering exceptional service to discerning clientele.

The primary focus will be on driving sales and fostering strong relationships with clients through expert knowledge and personalized service.

Additionally, the Client Advisor will play an integral role in the visual merchandising (VM) of the store, ensuring that displays reflect the brand's creativity and attention to detail.

  • Sales Excellence: Achieve and exceed sales targets by leveraging knowledge of luxury footwear and delivering a bespoke client experience.
  • Customer Relationship Management: Build and maintain long-term relationships with clients, managing a client book and utilizing CRM tools to drive repeat business and client loyalty.
  • Visual Merchandising: Collaborate with the team to ensure the store's visual presentation is impeccable, contributing creative ideas to enhance product displays and brand storytelling.
  • Brand Representation: Represent the brand with professionalism and enthusiasm, upholding the brand's image in all interactions.
    • Requirements:
      • Experience: Proven experience in a client-facing role within a premium or luxury retail environment, with a strong focus on sales and customer relationship management.
      • Creativity: A keen eye for detail and a creative approach to visual merchandising and product presentation.
      • Passion: A genuine passion for luxury fashion and an understanding of the nuances that distinguish luxury brands.
What We Offer:
  • Competitive salary and performance-based incentives.
  • Opportunities for professional growth and development within a prestigious luxury brand.
  • Employee discounts on our exquisite footwear collection.