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Food Service Team Member

2 months ago

London, Greater London, United Kingdom House of Commons Full time

Job Overview

The Customer Experience and Service Delivery division provides comprehensive facilities management services to create a comfortable, secure, and efficient workspace for Members of Parliament, their staff, and House personnel, while also ensuring a welcoming atmosphere for all visitors.

Catering Services, a vital part of this division, is dedicated to the effective management of the catering facilities within the House of Commons. We foster a culture that upholds the highest ethical standards across all facets of our operations. Our commitment to excellence, coupled with a keen understanding of our guests' needs, shapes our customer experience.

Role Responsibilities

As a General Kitchen Assistant, you will play a crucial role in supporting Supervisors and Managers to ensure the seamless operation of various food and beverage outlets within a bustling catering environment.

Your key responsibilities will include:

  • Delivering an exceptional guest experience while ensuring that all food and beverage displays are attractively presented and consistently replenished to meet established customer and operational standards.
  • Maintaining the venue to the highest standards of cleanliness and ensuring it is free from litter.

Candidate Profile

To excel in this position, you should possess:

  • Relevant experience in a similar role within a café or catering environment, demonstrating a high standard of service in a fast-paced, quality-focused setting.
  • A proven track record of outstanding customer service, with the ability to engage effectively with a diverse range of customers.
  • A strong degree of flexibility and adaptability, while embodying the principles of equality, diversity, and inclusion, enabling you to thrive in a dynamic environment.

Employee Benefits

In addition to a competitive salary of £24,959, the House of Commons contributes £6,738 towards your membership in the Civil Service Defined Benefit Pension scheme. Additional benefits include:

  • Tailored learning and development opportunities
  • Flexible working arrangements
  • A culture that promotes inclusion and diversity
  • An average employer pension contribution of 27%