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HWRC Operative

2 months ago


Skelmersdale, Lancashire, United Kingdom Lancashire County Council Full time
Job Summary

This is a part-time, permanent position at Lancashire County Council, working 24 hours per week at the Skelmersdale Household Waste Recycling Centre. The successful candidate will be responsible for assisting customers with their waste, providing information on recycling and re-use, and operating mechanical plant and equipment.

Key Responsibilities
  • Meet and greet customers, providing advice on the use of the facility and where to deposit waste items.
  • Assist customers with depositing their waste, including helping them to lift heavy items into containers or carrying waste items up and down steps.
  • Maximise the amount of waste that is separated for re-use or recycling by separating/retrieving re-useable or recyclable waste and encouraging customers to separate their waste and use the correct containers.
  • Provide customers with information about re-use and recycling, including details of what happens to the materials collected at the HWRC.
  • Implement council HWRC policies through direct engagement with customers, including potentially dealing with difficult situations or customers.
  • Process payments or charges for delivery of specific wastes.
  • Conduct practical activities to contribute to the upkeep and appearance of the HWRC, including site maintenance activities and ensuring that all working areas are kept tidy and compliant with quality, environmental and health & safety standards.
  • Operate specialist mechanical plant and compaction equipment.
  • Assist in the running of re-use shops and other re-use activities.
  • Support the Site Supervisor in the delivery of aspects of their role that are commensurate to the grade of the post, routinely in their absence.
Requirements
  • The ability to follow instructions.
  • The ability to communicate accurately and professionally with customers.
  • The ability to operate basic mobile or mechanical plant.
  • A commitment to provide high levels of customer service.
  • A commitment to health and safety.
  • The post holder will be required to work on Bank Holidays as standard or in rota irrespective of whether the Bank Holidays fall on their normal working day.
  • The post holder will be required to undertake basic competency qualifications.
  • The post holder will be required to be trained in the operation of any mobile or mechanical plant associated with the role and operate that plant as a daily duty.
  • The post holder will be required to work at other operational facilities within a reasonable distance of their specified facility as required.
Working Arrangements

This is a part-time position, working 24 hours per week. The post holder will be required to work on Bank Holidays as standard or in rota. The post holder will be required to work at other operational facilities within a reasonable distance of their specified facility as required.

Equal Opportunities

Lancashire County Council is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to promoting diversity and inclusion in the workplace and to creating a work environment that is free from discrimination and harassment.