Retail Store Manager

1 week ago


Farnborough, Hampshire, United Kingdom Vodafone Full time

Job Summary:

We are seeking a motivated and inspirational leader to join our Vodafone store team as a Retail Store Manager. As a key member of our team, you will be responsible for leading and inspiring your team to achieve commercial success, promoting a positive team culture, and ensuring core Key Performance Indicators (KPIs) are met.

Key Responsibilities:

  • Lead and inspire the team to achieve commercial success by promoting a positive team culture and ensuring core KPIs are met.
  • Provide coaching to team members to enhance their skills and knowledge.
  • Deputise for the store manager in their absence, ensuring seamless day-to-day operations.
  • Assist in back office and administrative tasks, ensuring efficient store operations.
  • Interact directly with customers, understand their needs, build trust, and create a personal experience to be remembered.
  • Meet and exceed individual sales targets and ensure compliance against key metrics.
  • Act with good conduct, ensuring customers are given correct and relevant information, enabling them to make informed decisions.
  • Deliver exceptional service to Vodafone customers, taking personal ownership for meeting their needs.
  • Undertake regular learning and development, aligning with company and regulatory requirements.
  • Adhere to company and regulatory policies and guidelines.
  • Participate in Vodafone's security vetting process as required.

Requirements:

  • Level-headed with a mature mindset.
  • Enthusiastic, energetic, and driven.
  • Ability to commit to some weekend work, as well as weekdays.
  • For the right person, this is an amazing opportunity to work for one of the UK's most valuable brands.


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