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Senior User Experience Designer

2 months ago

Durham, Durham, United Kingdom Atom Bank Full time
About the Role

We're seeking a highly skilled Senior User Experience Designer to join our Digital Experience team at Atom Bank. As a key member of our team, you will be responsible for developing and maintaining our customer experience across all touchpoints, delivering market-leading user experience in the finance sector.

Key Responsibilities
  • Develop and maintain Atom's customer experience in respect to UX design and usability testing
  • Collaborate with departments across the business to define solutions
  • Ensure technical delivery while collaborating with our Technology and Delivery teams
  • Utilize customer journey mapping to integrate the Atom experience from a customer perspective
  • Use a range of tools to understand what experiences are available in the market today, to bring an understanding of what great looks like
  • Complete user testing across Atom's experiences during the design process and measure performance metrics
  • Present your work through these stages to all levels of stakeholders and within committees to gain approval
Requirements
  • Design qualified with relevant degree and/or design qualifications
  • Understanding of User Centred Design best practice
  • Understanding of Apple and Google guidelines and web design principles
  • Experience of working collaboratively in a cross-discipline design team with a strong appreciation for UX and research
  • Prototyping and conceptual design work experience
  • Experience of designing and testing for accessibility standards
  • Experience of working in an agile framework
  • Experience undertaking user testing research methodologies and metrics
  • Ability to own and self-manage a piece of work and/or project to completion
  • Proficient in design tools, specifically Adobe XD and Illustrator
What We Offer
  • Flexible Hybrid and Remote working
  • 4-day work week
  • Annual Share Option - performance-related
  • Incredibly generous company pension scheme (maximum of 13% of Atom input - you can put in more)
  • 'All About Me' fund: £200 per year to spend on personal development.
  • 22.5 days annual leave plus public holidays
  • Private Medical Insurance, Health Cash Plan & Life Insurance
  • Enhanced Parental Leave
  • Electric Vehicle Scheme