Front Office Receptionist

4 days ago


Edinburgh, Edinburgh, United Kingdom Apex Hotels Full time
Why Work with Us?

We're a dynamic and innovative company that genuinely cares about our guests and each other. Our family values of Trust, Passion, Friendliness, and Teamwork drive everything we do. We're looking for someone who shares our passion for delivering exceptional customer experiences and is eager to join our team as a Front Office Receptionist.

Key Responsibilities:
  • Deliver a warm welcome to all our guests, ensuring a seamless check-in and check-out experience.
  • Provide accurate information and excellent knowledge of hotel facilities and services.
  • Answer phone calls and emails, responding promptly and professionally.
  • Create a fun and engaging environment that promotes guest loyalty.
What We Offer:
  • A competitive rate of pay and a generous range of employee benefits.
  • Opportunities for training and development from day one.
  • A supportive and inclusive work environment.
  • A chance to be part of a dynamic and innovative team.
What We're Looking For:
  • A customer-focused individual with excellent communication skills.
  • Someone who is self-aware, able to evaluate their own work, and uses initiative.
  • A team player who is able to multi-task and organize a variable workload.
  • A genuine desire to provide a warmer welcome to our guests.

We encourage you to bring your true self to work and be part of our exciting journey. If you're passionate about delivering exceptional customer experiences and are eager to join our team, we'd love to hear from you.



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