Caseworker - Victim Support

5 days ago


Workington, Cumbria, United Kingdom Victim Support Full time
About the Role

This is a home-based caseworker position that requires regular travel within the Cumberland West area. As a caseworker, you will be responsible for delivering excellent services to victims, ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs.

Key Responsibilities
  • Effectively manage a caseload delivering high-quality services that support the commissioners and their service goals to victims.
  • Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures.
  • Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice.
Requirements
  • Experience of working with vulnerable adults and/or families.
  • Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion, and diversity.
  • Ability to work without direct supervision, prioritise work, and deal with competing or conflicting demands/needs and interests in an organised and methodical manner.
  • Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation.
  • Ability to needs assess, risk assess, and empathise with the victim.
  • Good IT and administrative skills, including the use of Microsoft Office packages.
  • High resilience and the ability to work under pressure.
About Us

Victim Support is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support, and a real influence in the Criminal Justice System.

We are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Background checks and Disclosed Barring Service checks may be required.

We strive to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.



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