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Salesforce System Administrator

2 months ago


Hertfordshire, United Kingdom Hurren & Hope Specialist Recruitment Solutions Full time
Position Overview

We are looking for skilled Salesforce Administrators to enhance our mission of improving health outcomes across the UK. Our organization is embarking on a significant transformation initiative, with Salesforce playing a crucial role in our operations.

We seek seasoned Salesforce administrators who are eager to assist in migrating our legacy systems into the Salesforce ecosystem while also maintaining and enhancing our current Salesforce platform.

This position involves collaboration with various departments, including Product, Security, and Release teams, to integrate our cloud services effectively. The role offers a hybrid work arrangement, ideally requiring one day a week in the office. You will be part of a highly collaborative team dedicated to a shared mission.

We provide support for Salesforce certifications and additional training opportunities, allowing you to be part of a transformative journey that goes beyond standard operational tasks. Individuals in the administration role who are keen to expand their knowledge in Salesforce Development will have the chance to enhance their skills.

We recognize that talent manifests in diverse forms; therefore, we welcome applications from candidates with a broad spectrum of experiences. Immediate openings are available.

Key Responsibilities:

  • Act as a core member of the system administration team for the Salesforce environment.
  • Implement ongoing Salesforce declarative updates and modifications in line with the Release Management process, accommodating new project-driven changes.
  • Manage essential administrative tasks, including user account management, report generation, and dashboard creation.
  • Collaborate with various teams to define new automated workflows, requiring strong communication skills to engage both technical and non-technical stakeholders.
  • Conduct internal system audits and provide actionable recommendations.
  • Prepare for internal and Salesforce releases, ensuring security and platform availability are prioritized.
  • Oversee data feeds and integrations, including Mulesoft and Azure Logic Apps.
  • Monitor and analyze Salesforce usage and adoption, mentoring and training colleagues as necessary.
  • Evaluate, scope, and fulfill new development requests.
  • Lead Help Desk triage and request prioritization, providing Tier 2/3 support as needed.
  • Create necessary documentation and training materials.
  • Implement security patches and system refreshes.
  • Advise senior management on opportunities and risks within the Salesforce environment.
  • Collaborate with leadership to establish effective processes that support administration and ongoing project initiatives.

Applicants should demonstrate experience in high-traffic Salesforce environments, including data loading and management. Candidates with exposure to APEX, personal projects, or experience with Architecture, App Builder, LWC, or Visualforce are encouraged to apply.

These newly established roles offer successful candidates the opportunity to shape their positions. You can expect to be an influential member of the team, equipped with the resources and authority to positively impact our operations and ultimately improve health outcomes for millions.

About Us: Hurren & Hope is our chosen talent partner, aligning our values with a commitment to high-quality outcomes for society.

Thank you for your interest.