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Business Support Officer

2 months ago

Oxford, Oxfordshire, United Kingdom OXFORDSHIRE COUNTY COUNCIL Full time
About the Role

We are seeking a highly organized and detail-oriented Business Support Officer to join our team at Oxfordshire County Council. As a key member of our Adult Social Care team, you will play a crucial role in providing administrative support and assistance to our customers.

Key Responsibilities
  • Provide administrative support to our teams, including answering telephone queries and dealing with customer inquiries
  • Undertake a variety of interesting administration tasks to deliver customer-focused services
  • Support teams to provide constant and consistent services to people using Adult Social Care
  • Deal with sensitive and confidential information while remaining empathetic to the needs of service users
Requirements

We are looking for someone who is organized, pays attention to detail, can work calmly and efficiently under pressure, and has good IT skills. You will have the ability to work alone, as well as working co-operatively in a team. You must be a good communicator with a customer-focused approach and have previous experience in working in an administrative environment.

What We Offer
  • Culture of flexible working
  • Technology to support agile working where role permits
  • Up to 31 day's holiday p.a. plus bank holidays
  • Option to 'buy' additional holiday
  • Employee Assistance Programme including access to health and wellbeing support
  • Membership of the Local Government contributory pension scheme, with an employer's contribution of up to 19.9%
  • Enhanced family friendly policies
  • Local and national discounts for shopping and travel
  • Great learning and development opportunities to support your ongoing development