Client Services Representative
3 weeks ago
We are seeking a highly organized and detail-oriented individual to join our team as a Bookings Administrator. As a key member of our administrative staff, you will be responsible for arranging appointments for clients in liaison with referring veterinary practices and NDSR clinicians, as well as answering queries from clients and referring vets.
Key Responsibilities- Manage client bookings and schedules in a timely and efficient manner
- Communicate effectively with clients, veterinary practices, and NDSR clinicians to ensure seamless appointment arrangements
- Provide exceptional customer service and respond to client inquiries in a professional and courteous manner
- Maintain accurate records and reports of client interactions and appointment schedules
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required; post-secondary education in a related field an asset
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
- A competitive salary and benefits package
- A comprehensive training program to ensure your success in the role
North Downs Specialist Referrals (NDSR) is a leading referral center of excellence for specialist veterinary care. Our RCVS accredited practice offers access to one of the largest groups of veterinary specialists within the UK and Europe. We are committed to providing the highest standards of medical and surgical care for our patients within a caring and compassionate environment.
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Service Advisor
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Service Advisor
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Project Management Specialist
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