Claims Resolution Specialist

1 month ago


Belfast, United Kingdom Sedgwick Full time
About the Role

We are seeking a talented and experienced claims technician to join our Commercial Division. As a Claims Resolution Specialist, you will play a crucial role in managing direct cases and providing superb customer service to our clients.

Key Responsibilities
  • Assist in managing direct cases and making decisions on each claim based on the facts.
  • Support colleagues by sharing information, gathering evidence, and working with third parties to provide full account case details.
  • Develop and maintain close working relationships with customers to promote customer satisfaction during all stages of the claim.
  • Prioritize workload on a daily basis and work independently to assist adjusters in moving caseloads to conclusion.
What We Offer
  • Competitive salary depending on skills, experience, and qualifications.
  • Healthcare scheme.
  • A Self Invested Personal Pension Scheme.
  • Holiday allowance of 25 days plus bank holidays.
  • Discounts on various products and services.
  • Employee assistance programme for employee wellbeing.
  • Life assurance.
  • Group Income Protection.
  • Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps.
About Sedgwick

We are a company that celebrates our differences and cultivates uniqueness and belonging. We are passionate and understanding about our colleagues and have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office, or change your hours, we are supportive of that.

We are an Equal Opportunity Employer and are committed to creating a workplace that is fair and inclusive. We believe that our differences are what make us stronger and more effective in serving our clients and consumers.



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