Housekeeping Department Manager

3 weeks ago


London, Greater London, United Kingdom WGC Ltd. Full time
Housekeeping Department Manager

NYX Hotel London Holborn, a leading hotel in the heart of London, is seeking a highly skilled Housekeeping Department Manager to join their team. As a key member of the hotel's operations team, you will be responsible for ensuring the highest standards of cleanliness and service in the hotel's rooms and public areas.

Key Responsibilities:

  1. Lead and manage a team of housekeeping staff to ensure efficient and effective room cleaning and maintenance.
  2. Develop and implement strategies to improve productivity and efficiency in the housekeeping department.
  3. Analyze guest feedback and data to identify areas for improvement and implement changes to enhance the guest experience.
  4. Maintain strong relationships with the hotel's management team, staff, and suppliers to ensure seamless communication and implementation of best practices.
  5. Identify opportunities to improve guest satisfaction and implement initiatives to achieve this goal.
  6. Ensure compliance with health and safety policies and maintain a clean and organized work environment.
  7. Recruit, train, and manage housekeeping staff to ensure they have the skills and knowledge required to deliver exceptional service.
  8. Deliver and exceed financial targets by managing budgets and payroll effectively.
  9. Participate in ongoing training and development to improve skills and performance.
  10. Solve routine challenges and implement solutions to improve the efficiency and effectiveness of the housekeeping department.

About WGC Ltd.

WGC Ltd. is a leading outsourced hotel services company, providing exceptional guest experiences to over 24 million customers each year. We are passionate about career progression and offer an industry-leading package, including an annual training allowance of up to £10,000, to support our team members in achieving their career goals.



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