Wellness Reception Specialist
4 weeks ago
Spa Receptionist - Chipping Norton, Oxfordshire
Salary: £14.00 per hour
Job Type: Full-time position, 40 hours | 5 days per week
Benefits Include:
- Weekly Pay
- Complimentary team meal during shifts prepared by our chefs
- Membership to Soho Friends
- 50% discount on Food & Drink, available 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 per night
- Quarterly Financial Incentives based on House Performance
- Health Cash Plan (option to include children)
- Dental Plan (option to include children)
- Birthday Day Off
- Discounts on Cowshed products and Soho Home (up to 50%)
- Complimentary Counseling Sessions
- Cookhouse & House Tonic: Unique food and drink training, events, and opportunities for inspiration and education.
- Ongoing training for personal and professional development
- Exclusive access to a benefits platform with numerous discounts on shopping, gym memberships, holidays, insurance, and more
About Soho Farmhouse...
Set amidst 100 acres of picturesque Oxfordshire countryside, Soho Farmhouse serves as a premier destination for culinary experiences, wellness, and outdoor activities. Just a short distance from London, our establishment features 114 accommodations, including cabins, huts, and farmhouse rooms, alongside a state-of-the-art gym, Cowshed Spa, and both indoor and outdoor pools. Our multiple dining venues include The Main Barn, Comfy Farm, Fancy Farm, Pen Yen, Blake's Kitchen, and The Little Bell, each offering unique culinary delights.
Role Overview...
We are in search of a dedicated Spa Receptionist to join our esteemed team at Soho Farmhouse. The ideal candidate will be a proactive individual with a genuine passion for customer service and a commitment to maintaining a pristine environment. As a Spa Receptionist, you will ensure the cleanliness of the Cowshed retail area and provide exceptional service to guests utilizing the spa and gym facilities. Your responsibilities will include inspecting and cleaning equipment, managing inventory, and fostering a welcoming atmosphere in the Spa area.
Key Responsibilities...
- Collaborate with the Cowshed Management team on training and feedback
- Provide support and coordination during emergencies
- Inspire confidence and share best practices with the team
- Oversee front-of-house operations with minimal supervision
- Foster excellent relationships with members and ensure outstanding service
- Ensure accurate reporting and budget communication
- Manage daily checklists and delegate tasks to the reception team
- Update management on sales achievements
- Communicate with the wider site team as necessary
- Lead briefings in the absence of management
- Support management in maintaining mystery shopper standards
- Assist with stock control
Qualifications for a Spa Receptionist...
- 1-2 years of experience in a busy reception environment
- Team-oriented with strong communication skills
- Punctual, reliable, and trustworthy
- Ability to work with a sense of urgency
- Positive and proactive attitude
- Skilled in multitasking within a fast-paced setting
- Genuine enthusiasm for food and beverage
- Flexible availability for both opening and closing shifts
Working Hours:
- Shifts vary across the week, including evenings and weekends
- Average hours range from 32 to 45 hours per week
Transport:
- Subsidized transport options available from nearby locations
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