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Customs Compliance Specialist

2 months ago


Northampton, Northamptonshire, United Kingdom DACHSER Full time
Job Overview

Position: Customs Compliance Specialist

Type of Employment: Permanent

Working Hours: 1200 – 2100 M/F

Location: Northampton, NN4

Why Join DACHSER?

As a family-owned global logistics leader, DACHSER manages over 83 million shipments annually, encompassing a wide range of sectors from fashion to healthcare. We rank among the top 15 logistics providers worldwide based on sales revenue. Our organization thrives on a diverse, innovative, and dynamic work environment where every idea is valued. We are committed to maintaining a family-oriented culture that fosters an exciting, ambitious, and supportive work atmosphere. We offer competitive compensation along with a comprehensive benefits package.


Benefits Include:

  • Pension Contribution
  • 27 Days Holiday
  • Employee Assistance Programme
  • Discount Platform
  • Life Assurance Benefit
  • Cycle To Work Scheme

Role Purpose:

The primary responsibility of the Customs Compliance Specialist is to electronically fulfill the customs entry requirements for European Road Operations in response to client requests. This includes the completion of customs administration while adhering to both company policies and external customs regulations.

Key Responsibilities:

  • Reviewing client documentation to ensure all necessary data sets are complete prior to initiating customs clearance, including EORI, commodity codes, tariff information, and any applicable formalities.
  • Submitting customs declarations to HMRC using designated software.
  • Collaborating with clients (internal and external) to gather clearance instructions and information needed for customs declarations.
  • Utilizing applications such as CustomsHub and eAuth to communicate with internal stakeholders and obtain additional information as necessary.
  • Submitting transit declarations to HMRC using appropriate software (export only).
  • Resolving rejected entries through effective problem-solving and collaboration with relevant teams.
  • Engaging proactively with the Team Leader to ensure awareness of issues or potential challenges within the team.
  • Verifying the accuracy of entries and calculating VAT/DUTIES as required.
  • Ensuring compliance with standard operating procedures for Customs and AEO processes.
  • Directly liaising with the UK Customs Manager, supervisors, team leaders, and customs authorities as needed.
  • Taking responsibility for staying informed on topics impacting the customs department.
  • Exhibiting DACHSER values in daily work practices.

Skills & Experience Required:

  • Exceptional communication skills, both verbal and written.
  • Familiarity with European geography.
  • Ability to listen and understand different perspectives.
  • Strong problem-solving and analytical abilities.
  • Efficient and professional approach to handling issues.
  • Proficiency in mathematics and computer applications.
  • Meticulous attention to detail and high accuracy levels.
  • Strong customer service orientation with a commitment to quality.
  • High adaptability to changing situations.