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Retail Store Manager

2 months ago


Nottingham, Nottingham, United Kingdom Pop In Stores Full time

About Pop In Stores

We are a leading independent forecourt retailer in the UK, working closely with our supply partners to provide quality products at competitive prices. Our goal is to deliver exceptional customer service and maintain consistently high standards throughout our stores and forecourts.

Job Summary

We are seeking a highly skilled and experienced Store Manager to lead our retail convenience store and forecourt at Junction Service Station. The successful candidate will be responsible for managing a team, setting high standards, and delivering excellent customer service. They will also be expected to promote sales and drive the financial performance of the store.

Main Responsibilities

  • Store Operations
    • Manage in-store facilities to ensure brand standards are met
    • Meet targets, manage costs, wages, waste, and cash shortages
    • Manage stock, ordering, and deliveries to ensure all shortages and damages are reported within the correct timelines
  • Customer Service
    • Ensure customers are served quickly, professionally, and with excellent customer service
  • Team Management
    • Recruit and manage the performance of your team, ensuring the correct level of training for their role
  • Financial Management
    • Ensure all daily cashing and banking tasks are completed accurately within the allocated timelines
    • Maximize sales by ensuring product availability across the store, managing merchandising, and in-store promotions
  • Compliance and Safety
    • Implement company policies and procedures to ensure the store operates in a safe and legal manner, covering all aspects of food safety
    • Manage the store and forecourt to ensure high standards are met
    • Oversee fuel deliveries safely and legally to meet the needs of the business
    • Manage the retail sale of alcohol
    • Oversee food preparation and the cooking of bake-off products

Requirements

  • Experience
    • Ideal experience in retail
  • Availability
    • Flexible to work between Monday and Sunday
  • Eligibility
    • Right to work in the UK

Benefits

  • Salary £30,800 per annum
  • 40 hour per week contract
  • 28 days paid holiday for a complete year
  • Contributable pension scheme
  • Staff discount
  • In-store training and development
  • Progression for those who are looking for a career in sales and retail