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Web Operations Specialist

3 months ago

Manchester, United Kingdom AQA Full time
Position Overview

Role Summary
The Digital Project Coordinator at AQA plays a vital role that transcends conventional content oversight and execution.

This position entails not only the assessment of incoming requests but also a comprehensive engagement in the technical dimensions of web project execution.

Serving as the main point of contact for internal stakeholders, this role oversees submissions and manages expectations, while also possessing a robust understanding of web development methodologies.

The Digital Project Coordinator is crucial in ensuring a smooth alignment of content strategy with technical implementation, thereby enhancing the efficiency and effectiveness of AQA's web content delivery at a more advanced level.


Operational Context:

Functioning within the Web Operations team, this role is essential to the operational and technical success of web initiatives.

It demands a combination of excellent communication abilities and technical insight, linking content requests with the technical execution team.

Although not directly managing a team, the Digital Project Coordinator is instrumental in facilitating communication and workflow across various functional areas, with a heightened focus on technical elements.

The Web Operations Team collaborates closely with the Marketing Propositions & Delivery team, Marketing Operations Team, and the Customer Training & Events Team.


Key Responsibilities:

Content Oversight and Technical Request Management:
Oversee, prioritize, and comprehend the technical aspects of incoming content requests.
Efficiently assess and delegate tasks, concentrating on technical viability and execution.
Serve as the primary liaison for internal stakeholders.
Manage stakeholder expectations and communicate complex project timelines effectively.

Collaboration and Workflow Management:
Engage with web developers and content creators.
Ensure a seamless workflow to facilitate timely delivery of web projects.

Quality Assurance and Compliance:
Monitor content quality and adherence to project specifications.
Ensure compliance with AQA's standards and guidelines.

To excel in this position, candidates should possess:

Experience in web content management, coordination, and a solid understanding of web development processes.
Strong organizational, communication, and technical skills.
Ability to handle multiple projects and deadlines efficiently, with an awareness of technical challenges.
Proficiency in collaborating with cross-functional teams, including technical groups.

Preferred Qualifications:
Familiarity with web development processes and content creation.
Problem-solving abilities and adaptability to shifting priorities.
Experience in a dynamic, project-driven environment.