Food and Beverage Team Leader

2 weeks ago


Hertfordshire, United Kingdom The National Trust Full time
About the Role

We are seeking a highly motivated and enthusiastic Food and Beverage Team Leader to join our team at Ashridge Estate. As a key member of our food and beverage team, you will be responsible for providing exceptional customer service, leading by example, and ensuring that our café is a welcoming and enjoyable experience for all visitors.

Key Responsibilities
  • Lead and motivate a team of food and beverage staff to deliver exceptional customer service and high-quality food and drink offerings.
  • Develop and implement effective training programs to ensure that team members have the skills and knowledge needed to excel in their roles.
  • Monitor and maintain high standards of food safety, hygiene, and presentation.
  • Collaborate with the food and beverage manager to develop and implement new menu ideas and promotions.
  • Provide excellent customer service, responding to customer feedback and concerns in a professional and courteous manner.
What We Offer

As a Food and Beverage Team Leader with the National Trust, you will have the opportunity to work in a dynamic and supportive team environment, with access to a range of benefits and training opportunities. These include:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A comprehensive induction and training program.
  • A supportive and collaborative team environment.
  • Access to a range of employee benefits, including a pension scheme, free entry to National Trust places, and a rental deposit loan scheme.
Requirements

To be successful in this role, you will need to have:

  • Excellent communication and interpersonal skills.
  • Experience in a food and beverage leadership role, preferably in a similar environment.
  • Knowledge of food safety and hygiene practices.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work a variety of shifts, including weekends and bank holidays.
How to Apply

If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].



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