Front of House Team Member

4 weeks ago

Cwmbran, Torfaen County Borough, United Kingdom German Doner Kebab Full time

Front of House Team Member - Cwmbran, Torfaen

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at German Doner Kebab in Cwmbran, Torfaen.

About the Role:

As a Front of House Team Member, you will be the face of our restaurant, providing exceptional customer service and ensuring that every guest has a memorable experience.

Key Responsibilities:

  • Process guest orders through the POS system
  • Deliver orders to the kitchen and assist in preparing and packing food and beverages
  • Ensure that the portion of food being packed or served looks appealing
  • Promote additional food items to compliment the guest experience & increase sales
  • Process sales, provide guests with receipts and deliver food
  • Greet EVERY guest in a genuine and warm manner
  • Answer the telephone and deal with an enquiry
  • Assemble and package orders to the brand standard
  • Keep all guest areas clean, sanitary, and tidy
  • Ensure that all orders are fully complete and ready to be received by the guest

Requirements:

  • Ability to speak clearly and listen attentively to guests and other team members
  • Ability to maintain a clean & smart appearance
  • Displays a positive and enthusiastic approach to all tasks
  • Exhibits a cheerful and helpful attitude, and always provides excellent guest care
  • Adapts to changing business volume levels with a sense of urgency
  • Can demonstrate a complete understanding of the menu & Allergens
  • Be able to follow instructions to achieve brand standards (The GDK way)
  • Ability to fill in daily paperwork in line with GDK standards
  • Maintain the ability to be cross trained in all areas of the kitchen and front counter
  • Believes and cares for exceptional guest service and impeccable standards

What We Offer:

We offer a full Career Pathway and support you with fantastic progression opportunities. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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