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EUC Lead

2 months ago

London, Greater London, United Kingdom Intec Select Full time £80,000 - £95,000

Job Title: EUC Lead - Financial Services

Company Overview:

Intec Select, a leading provider of innovative technology solutions, is seeking an experienced EUC Lead to join their team. As a global organization, we operate in the financial services sector and are known for our cutting-edge approach to technology.

Job Description:

Key Responsibilities:

  • Strategic Leadership: Develop and implement the overall strategy for the desktop platform, aligning with the company's goals and objectives.
  • Team Management: Lead, mentor, and manage a team of engineers, fostering a collaborative and high-performance culture.
  • Platform Development: Oversee the design, development, and deployment of desktop solutions, ensuring they meet user needs and industry standards.
  • Build Imaging and Deployment Desktop Applications: Manage the application lifecycle, including build, test, and deployment.
  • Defining Standards: Work with the Architecture and IT teams to identify customer requirements and define appropriate standards for desktop hardware and peripherals.
  • Security and Compliance: Ensure the desktop platform adheres to security best practices and compliance requirements, mitigating risks and vulnerabilities.
  • Patching and Upgrades: Plan, test, and manage the deployment of OS upgrades, BIOS, and Firmware updates across the device fleet.
  • Performance and Telemetry: Continuously monitor and optimize the performance of the desktop platform, identifying trends and taking action proactively.
  • Innovation: Drive innovation by exploring new technologies and methodologies to enhance the desktop platform.
  • Vendor Management: Oversee relationships with external vendors and service providers for Desktop Platforms, ensuring quality and value in their contributions.

Key Skills and Experience:

  • Leadership: Experience leading multi-regional Desktop Engineering in Enterprise-scale environments.
  • Operating System knowledge: Expertise in Windows, macOS, and Linux operating systems, including deployment, configuration, and management.
  • Virtualization: Experience working with virtualization technologies such as VMware, Citrix, and Hyper-V.
  • Cloud Services: Proficiency in cloud-based desktop solutions, including Microsoft Azure, AWS WorkSpaces, and Google Cloud.
  • Scripting and Automation: Strong skills in scripting languages (e.g., PowerShell, Python, Bash) for automation of desktop management tasks.
  • Device Configuration and Deployment: Strong knowledge of Windows Autopilot technologies.
  • Endpoint and Configuration Management Tools: Expertise in Microsoft Intune, SCCM, and JAMF for Mac.
  • Desktop Telemetry: Experience of working with End User Experience Monitoring software such as Uber, with knowledge of integration to SIEM tools such as Splunk.
  • Monitoring and Troubleshooting: Proficiency in monitoring tools and techniques to ensure optimal performance and availability of the desktop platform.
  • Networking: Understanding of networking principles, including TCP/IP, DNS, DHCP, and VPN.
  • Security: In-depth knowledge of security best practices, including endpoint protection, encryption, and vulnerability management.
  • Software Deployment: Experience with software deployment tools and methodologies, ensuring efficient and reliable application delivery.
  • Hardware: Familiarity with desktop hardware components and peripheral devices, ensuring compatibility and performance.

Benefits:

  • Competitive basic salary: £80,000 - £95,000
  • Up to 20% bonus
  • Free lunch
  • Excellent pension
  • Remote working options