Household Claims Handler

17 hours ago


Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time
About the Role

We are seeking a skilled and customer-focused Claims Handler to join our Household Claims team at Admiral Insurance Plc. As a Claims Handler, you will be responsible for handling customer inquiries and resolving claims in a timely and professional manner.

Main Responsibilities
  • Manage a caseload of claims, ensuring timely and accurate resolution
  • Communicate with customers to gather information and provide updates on claim status
  • Liaise with third-party suppliers to ensure claims are processed efficiently
  • Verify claim details and ensure compliance with underwriter requirements
  • Meet and exceed departmental quality targets
  • Treat customers fairly and professionally at all times
Requirements
  • Positive attitude and strong customer service skills
  • Effective time management and organizational skills
  • Good written and verbal communication skills
  • Attention to detail and accuracy
  • Ability to work in a team environment and adapt to changing priorities
What We Offer

At Admiral Insurance Plc, we offer a competitive salary and benefits package, including a generous holiday allowance and opportunities for career development. We are committed to creating a positive and inclusive work environment where our employees can thrive.



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