Administrative Support Specialist
5 days ago
About the Role
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at East Suffolk and North Essex NHS Foundation Trust. As a key member of our administrative team, you will provide exceptional support to our clinical staff, ensuring the smooth operation of our services.
Key Responsibilities
- Provide administrative support to the ENT and Oral Surgery secretarial teams, including monitoring shared inboxes, diverting emails, and checking patients into appointments.
- Assist with pre-operative telephone calls to patients, ensuring timely communication and excellent patient care.
- Contribute to the development of administrative systems and processes, ensuring efficiency and effectiveness.
- Collaborate with colleagues to achieve shared goals and objectives, promoting a positive and supportive team environment.
- Utilize hospital systems, including Big Hand, Evolve, Careflow, and Intouch, to deliver an efficient administrative service.
About Us
East Suffolk and North Essex NHS Foundation Trust is a leading healthcare provider, delivering high-quality services to almost one million people across east Suffolk and north Essex. We pride ourselves on supporting our staff, offering a wide range of training and development opportunities, flexible working options, and a generous pension scheme.
Person Specification
Essential
- GCSE or equivalent, English and Maths (2)
- Previous admin experience (2)
- Evidence of working as part of a team (2)
Desirable
- Previous Hospital System and RTT experience (2)
Skills
- Ability to work well under pressure and to strict deadlines.
- Ability to work on own initiative.
- Ability to multi-task.
- Good eye for details
- Calm under pressure
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