Lodge Manager

We are seeking an exceptional Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for coordinating the development and related activities, ensuring a positive experience for our Home Owners.

This is a varied and interesting role that requires a background in administration and customer service. You will be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners, providing a first-class service and managing both the maintenance of the property and related activities.

• Coordinating the development and related activities
• Providing a first-class service to Owners
• Managing both the maintenance of the property and related activities
• Liaising with a range of customers and suppliers
• Managing contractors, scheduling maintenance, and completing health and safety checks
• Organising activities and events for Owners

We are looking for someone with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity, and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills.

You will have an outgoing and friendly personality with a love of people, and be able to act with sensitivity and diplomacy when needed. You will also have the efficiency and assertiveness to manage the safety and security of the development, displaying good judgement and the ability to be calm under pressure.

• Annual holiday entitlement of 24 days + Bank Holidays
• A day off on your Birthday
• Life Assurance
• Eye Care reimbursement
• Colleague Introduction reward scheme
• Professional development and qualifications
• Thorough induction and ongoing training

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, and we are committed to providing a happy and fulfilling lifestyle for our Owners. If you are passionate about delivering exceptional customer service and have the skills and experience to match, we would love to hear from you.