Sales Data Analyst

3 weeks ago

Sheffield, Sheffield, United Kingdom TEXMO PRECISION CASTINGS UK LTD Full time
Sales Analyst / CRM Administrator

At TEXMO PRECISION CASTINGS UK LTD, we are seeking a highly skilled Sales Analyst / CRM Administrator to join our team. This is a dual-role position responsible for analysing sales data and managing our CRM system to drive business growth and improve sales productivity.

Key Responsibilities:
  • Collect and analyse sales data to assess performance, identify trends, and uncover opportunities for improvement.
  • Review and analyse current customer data to understand buying patterns, customer needs, and potential for upselling or cross-selling.
  • Analyse market trends and competitive data to support strategic decision-making.
  • Develop detailed reports and visualisations to communicate findings and recommendations to sales leadership.
  • Oversee the administration of the CRM system, including user management, system configuration, and data integrity.
  • Customise CRM fields, dashboards, and reports to meet the needs of the sales team and management.
  • Troubleshoot and resolve CRM system issues, collaborating with IT support as needed.
  • Conduct regular system audits and updates to ensure optimal performance and data accuracy.
  • Monitor and manage the sales pipeline to ensure accuracy and completeness of data.
  • Collaborate with the sales team to ensure timely and effective follow-up on leads and opportunities.
  • Generate pipeline reports to provide insights into sales forecasts, deal closures, and revenue projections.
  • Generate and distribute regular sales reports, including performance summaries, pipeline reports, and forecast analyses.
  • Assist in the development of sales forecasts and budgets based on historical data and market trends.
  • Develop and implement strategies to improve sales productivity and effectiveness based on data-driven insights.
  • Collaborate with sales and marketing teams to design and execute initiatives that drive revenue growth and customer engagement.
  • Identify and implement process improvements to enhance the efficiency and effectiveness of the sales team.
  • Provide training and support to sales staff on CRM best practices and usage.
  • Monitor and manage customer data within the CRM to ensure accuracy and completeness.
  • Assist in developing strategies for customer engagement and retention based on CRM insights.
Requirements:
  • Bachelor's degree in Business, Data Analytics, Marketing, or a related field.
  • 5+ years of experience in sales analysis, CRM administration, or data analysis, preferably in a manufacturing or industrial setting.
  • Strong skills in data analysis, with the ability to collect, analyse, and interpret sales data to identify trends and opportunities.
  • Proficiency in CRM systems with experience in system configuration, user management, and troubleshooting.
  • Advanced Excel skills and familiarity with data visualisation tools (e.g., Power BI, Tableau) to generate reports and dashboards.
  • Experience in managing the sales pipeline, tracking deal progress, and generating accurate sales forecasts.
  • Strong reporting and presentation skills to communicate insights and recommendations to sales leadership.
  • Proven ability to implement process improvements that enhance sales productivity and CRM usage.
  • Problem-solving and troubleshooting skills to resolve CRM issues and ensure data integrity.

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