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Regeneration Engagement Officer

2 months ago

Liverpool, Liverpool, United Kingdom The Riverside Group Full time

About The Riverside Group

The Riverside Group is a leading provider of housing and regeneration services, dedicated to creating vibrant and sustainable communities. We are seeking a highly skilled and experienced Regeneration Engagement Officer to join our team.

Job Summary

The Regeneration Engagement Officer will play a critical role in leading the delivery of stakeholder engagement strategies, consultation plans, and accompanying communication strategies for our Regeneration Programmes. This is an exciting opportunity for a motivated and results-driven individual to make a real difference in our communities.

Key Responsibilities

  • Stakeholder Engagement
    • Develop and implement effective stakeholder engagement strategies to ensure all stakeholders, particularly residents, are fully informed and involved in key programme stages.
    • Empower and support communities to have an active role in designing and delivering regeneration initiatives.
  • Project Delivery
    • Lead on the delivery of projects and interventions within the Regeneration Programmes, including the Social Value Strategy and Community Chest Fund.
  • Communication and Collaboration
    • Regularly liaise with key external and internal partners to ensure alignment with local issues, challenges, and opportunities.
    • Work collaboratively with communications to ensure engagement strategies and communications plans are aligned with clear outcomes and timescales.
  • Reporting and Analysis
    • Produce updates and reports on stakeholder engagement in the community for presentation at programme meetings.
  • Event Planning and Management
    • Plan, coordinate, and undertake various engagement events in the community, including weekly drop-in sessions on site.
  • Consultation and Support
    • Support residents to ensure successful decants are achieved.
    • Undertake housing needs assessments for individual residents to effectively support them.
  • Risk Management and Compliance
    • Undertake risk assessments for engagement events as required.
    • Ensure all data protection and health & safety requirements are met in accordance with Riverside's policy, procedures, and statutory requirements.

Person Specification

Knowledge, Skills, and Experience

Essential

  • Experience of working in a fast-paced environment, such as housing, regeneration, or development.
  • Experience of communicating with a range of stakeholders from residents to senior managers in a confident, professional, and positive manner.
  • Ability to successfully manage challenging engagement situations.
  • Experience of leading on and delivering stakeholder engagement strategies and accompanying action plans.
  • Experience of supporting the successful delivery of projects.
  • Ability to manage and coordinate internal and external events, such as stakeholder engagement, consultation, and surveys.
  • Ability to deliver engagement events, including presenting to stakeholders and facilitating workshop sessions.
  • Ability to manage a range of stakeholder expectations.
  • Demonstrate skills of managing information and communication with others effectively.
  • Excellent time management and organisational skills.
  • Ability to work independently and as part of a team to achieve programme priorities.
  • Computer literate.
  • Ability to work under tight deadlines and respond to fluctuations in workload.
  • Ability to work outside normal hours as the programme engagement strategy requires.
  • Full driving licence.

Desirable

  • Experience of working within a social housing or public sector environment.
  • Experience of stakeholder mapping.