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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Specialist. This role plays a critical part in delivering an exceptional customer experience at our swim school.
Key Responsibilities- Ensure the pool deck area is set up and broken down efficiently before and after each shift.
- Monitor and maintain water chemistry and temperature levels.
- Provide top-notch customer service, addressing queries and concerns in a timely and professional manner.
- Manage social media platforms and post engaging content.
- 1+ year of customer service experience.
- Lifeguarding/First Aid/CPR/AED Certification(s), which can be obtained during training.
At British Swim School, we are dedicated to making a positive impact in our communities. We strive to provide a safe and supportive environment for our students to learn and grow. As a Customer Experience Specialist, you will be part of a team that is passionate about teaching children to swim and promoting water safety.
