Associate, Policy Specialist

1 month ago


London, Greater London, United Kingdom Alo Moves Full time

Job Summary

Alo Moves is seeking a highly motivated and customer-focused Seasonal Associate to join our team. As a Seasonal Associate, you will play a critical role in achieving store sales and operational goals while providing an exceptional customer experience.

Key Responsibilities

  • Drive sales growth by utilizing Alo's Flow initiatives to optimize productivity and efficiency.
  • Provide a friendly and proactive approach to customers, understanding their needs and supporting customer engagement.
  • Process customer transactions and returns in accordance with policy and procedures.
  • Support store goals, company communications, and initiatives, educating guests on key programs.
  • Leverage company tools, incentives, and strategies to meet store goals.
  • Resolve client needs quickly and effectively, ensuring customer satisfaction.
  • Assist with processing shipments and replenishing the sales floor in a timely manner.
  • Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures.

Requirements

  • Preferred prior work experience in a client-centric, sales environment.
  • Passion for customer service and delivering exceptional experiences.
  • Ability to lift, push, carry, or otherwise move up to 50 pounds.
  • Ability to stand and move for an entire shift.

Perks & Benefits

  • Generous employee discount at Alo Yoga.
  • Monthly Store Incentives.
  • Clothing Allowance.
  • Free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes.
  • Free Virtual access to mental health providers.

The Company's Seasonal Associate base pay is £13.00/hour.

Diversity and Inclusion statement

Alo Moves is an Equal Opportunity Employer, committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process.

Interview Process adjustments

If you require reasonable adjustments to any part of our recruitment process, please share your requirements with us when completing your application or by emailing UKCareers@aloyoga.com.


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