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Logistics Coordinator

3 months ago


Colwick, United Kingdom Biffa Waste Services Full time

Traffic Dispatcher

Transforming waste management with Biffa.
Biffa is at the forefront of redefining waste management practices. Our commitment lies in converting waste into sustainable energy solutions while improving the quality of life for countless individuals daily.

With a dedicated workforce of over 11,000 across the UK, we provide a rewarding and dynamic career environment that is consistently fulfilling.

As the premier choice for business waste management in the UK, we present limitless opportunities for professional growth and advancement.

Position Overview:


This role requires a highly organized individual with outstanding interpersonal abilities, and prior experience in administration and call management is greatly appreciated.


Key Responsibilities:
The successful candidate will collaborate with a team and engage in a variety of daily responsibilities, including:

  • Handling incoming calls and facilitating communication between clients, internal call centers, and Biffa drivers.
  • Conducting daily debriefing sessions with Biffa drivers to address any concerns.
  • Resolving client issues and managing potential risks identified by drivers.
  • Processing orders, generating reports, and performing administrative duties.

Qualifications:

  • In-depth knowledge of the local area.
  • Experience within the transport or waste management sector.
  • Exceptional communication skills across multiple platforms and with individuals at all levels.
  • Strong planning, organizational, and prioritization skills.
  • Ability to work efficiently under tight deadlines in time-sensitive environments.
  • Willingness to adapt and develop skills according to role and business requirements.
  • Proficiency in business software and Microsoft Office Suite, especially Excel.

Employee Benefits:

Explore the benefits of a career at Biffa:

  • Competitive salary structure.
  • Ongoing career development, training, and coaching opportunities.
  • Comprehensive pension plan.
  • Medical, dental, retail, and leisure benefits.
  • Discounts on travel, holidays, and bike-to-work schemes.
  • And much more...

Commitment to Diversity:
At Biffa, we recognize diversity as a core component of our culture. We foster a collaborative and inclusive work environment that appreciates various perspectives and backgrounds.

Our dedication to diversity, equity, and inclusion is reflected in our initiatives to cultivate a vibrant workplace that serves and benefits all stakeholders and communities.