Motor Claims Intervention Specialist
2 weeks ago
Job Summary:
MPJ Recruitment Ltd is seeking a highly motivated and experienced Motor Claims Intervention Handler to join our client's team. As a Motor Claims Intervention Handler, you will play a crucial role in resolving motor insurance claims and ensuring that our client's business objectives are met.
Key Responsibilities:
- Making outbound calls to third-party claims handlers to negotiate and resolve claims in a timely and cost-effective manner.
- Mitigating the cost of claims by identifying opportunities to reduce expenses and improve efficiency.
- Supporting the claims follow-up process to ensure that all claims are processed in accordance with company procedures.
- Identifying potential fraud, exaggeration, and indemnity risks and taking appropriate action to mitigate these risks.
- Reviewing and analyzing claims data to identify trends and areas for improvement.
- Collaborating with internal stakeholders to develop and implement process improvements.
- Providing excellent customer service to third-party claims handlers and other stakeholders.
Requirements:
- Proven experience in motor claims handling or a related field.
- Excellent communication and negotiation skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Knowledge of insurance claims handling procedures and regulations.
What We Offer:
- A competitive salary and bonus structure.
- A comprehensive benefits package.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.
Language: English (en-US)
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