Motor Claims Intervention Specialist

2 weeks ago


Birmingham, Birmingham, United Kingdom MPJ Recruitment Ltd Full time

Job Summary:

MPJ Recruitment Ltd is seeking a highly motivated and experienced Motor Claims Intervention Handler to join our client's team. As a Motor Claims Intervention Handler, you will play a crucial role in resolving motor insurance claims and ensuring that our client's business objectives are met.

Key Responsibilities:

  • Making outbound calls to third-party claims handlers to negotiate and resolve claims in a timely and cost-effective manner.
  • Mitigating the cost of claims by identifying opportunities to reduce expenses and improve efficiency.
  • Supporting the claims follow-up process to ensure that all claims are processed in accordance with company procedures.
  • Identifying potential fraud, exaggeration, and indemnity risks and taking appropriate action to mitigate these risks.
  • Reviewing and analyzing claims data to identify trends and areas for improvement.
  • Collaborating with internal stakeholders to develop and implement process improvements.
  • Providing excellent customer service to third-party claims handlers and other stakeholders.

Requirements:

  • Proven experience in motor claims handling or a related field.
  • Excellent communication and negotiation skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Knowledge of insurance claims handling procedures and regulations.

What We Offer:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.

Language: English (en-US)



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