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Warehouse Operations Assistant

2 months ago

Northampton, Northamptonshire, United Kingdom JDP Full time

About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Branch/Yard Assistant. This role is ideal for someone who enjoys working in a fast-paced environment, is comfortable with manual handling, and has excellent communication skills.

Key Responsibilities

  • Process and pick customer orders accurately and efficiently
  • Load and unload vehicles using a forklift truck, ensuring safe and secure handling of goods
  • Provide exceptional customer service, responding to queries and resolving issues in a professional manner
  • Maintain a safe, organized, and professional-looking yard, adhering to health and safety standards

Requirements

  • Excellent customer service skills, with a strong focus on building rapport and trust with customers
  • Literacy and numeracy skills, with the ability to accurately process orders and maintain records
  • A basic understanding of health and safety principles, with a commitment to maintaining a safe working environment

Desirable Qualifications

  • Previous experience in a warehouse or yard environment, with a focus on customer service and order processing
  • A good understanding of computer systems and software, with the ability to learn new systems quickly
  • A valid forklift truck license, with a strong focus on safe and efficient operation

What We Offer

  • A competitive salary and access to bonus schemes, reflecting your hard work and dedication
  • A comprehensive pension scheme, annual leave, sick pay, and employee perks platform, supporting your overall well-being
  • Staff discount, recognizing your commitment to the company and its values