ER Specialist

Hoop Recruitment is partnering with a prestigious Welsh-based client to find an experienced and dynamic ER Specialist. This is a fantastic opportunity to join a highly supportive HR team on a 6-month fixed-term contract, with the potential for extension.

• Manage the full employee relations process, providing expert advice and guidance on ER matters.
• Recommend and implement solutions for various HR challenges.
• Identify and introduce process improvements within HR operations.
• Support the HR team with ongoing projects and organisational initiatives.
• Proactively manage and mitigate risks related to employee relations.
• Foster and maintain effective relationships with stakeholders, including trade unions.
• Ensure HR policies and procedures are regularly updated and aligned with best practices.
• Analyse and report on HR metrics, trends, and people data to support decision-making.

• Strong HR background with proven experience in handling complex ER case management.
• Ability to manage a diverse workload and deliver high-quality outcomes under pressure.
• Flexible, proactive, and solutions-focused with a can-do attitude.
• Experience working with trade unions is highly desirable.
• Exceptional influencing skills and the ability to engage at all organisational levels.
• CIPD qualification is desirable, but not essential.