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Restaurant Team Lead

2 months ago

StratforduponAvon, Warwickshire, United Kingdom The Arden Hotel, Stratford-upon-Avon Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at The Arden Hotel, Stratford-upon-Avon. As a Restaurant Supervisor, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.

Key Responsibilities
  • Oversee the daily operations of the restaurant, ensuring high standards of service and quality.
  • Lead and motivate a team of staff, providing guidance and support to ensure excellent customer service.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work closely with the Food and Beverage Manager to achieve business objectives and improve operational efficiency.
  • Ensure compliance with health and safety regulations and company policies.
What We Offer

We offer a competitive salary and benefits package, including:

  • Enhanced annual leave entitlement.
  • Fairly distributed Service Charge/Gratuities paid monthly.
  • Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways, and utilities.
  • Access to our wellbeing centre with Hello Fresh Recipes, fitness video's, and money management tools.
  • Cycle to Work Scheme and Electric Vehicle Lease Scheme.
  • Health plans for dental, optical, alternative health care, and 24-hour GP access.
  • Discounted stays, spa treatments, golf, and leisure access across EHC properties.
  • Support via our Wellbeing Strategy based on Money, Mind, Body & Heart.
  • Access to Eden Engage – our employee portal with regular team news.
  • Grow with us via apprenticeships and bespoke leadership programmes.
  • Enhanced family-friendly policies.
Our Culture

We are proud to be members of the Hoteliers Charter and are committed to providing a great place to work with our teams at the heart of all we do. Our culture focuses on collaboration, and we regularly involve our teams in helping to shape this via:

  • An opinion that counts – regular surveys and forums that ask YOU for YOUR opinion.
  • A 'You said, we did' approach so that you know we're taking your feedback seriously.
  • A commitment to Sustainability & Wellbeing with employee champions in every hotel & HQ.

We are passionate advocates of providing equitable workplaces, seeking to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, people living with disabilities, and any other groups that could bring diverse perspectives to EHC.