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Interior Sales Consultant

2 months ago


Guildford, Surrey, United Kingdom Frasers Group Full time

Company Overview

About Us:

At Frasers Group, we are committed to providing exceptional home furnishings and outstanding service delivered by individuals who are passionate about interior design. Our dedicated teams, from design development to delivery, ensure that we offer our customers a truly distinctive shopping experience while fostering a motivating environment for our staff to excel in selling our beautiful products.

Position Overview

We are seeking a motivated and customer-oriented Interior Sales Consultant to join our dynamic team in our impressive showroom. This role involves working 16 hours per week with a requirement for weekend availability. As a key member of our team, you will be the initial point of contact for our customers, providing them with creative ideas to meet their needs. You should excel in a customer service setting, consistently striving to exceed expectations.

  • Greet every customer warmly, ensuring they feel comfortable and encouraged to explore the full range of products available.
  • Uphold our high standards of showroom presentation and visual merchandising.
  • Offer expert advice and support to customers, ensuring a comprehensive understanding of their requirements and working to identify solutions within our product range.
  • Follow up on sales quotations and process orders accurately and efficiently, while maintaining up-to-date customer records.
  • Act as a brand ambassador for Frasers Group, embracing the customer journey and exemplifying our company culture and standards.
  • Actively enhance and update your knowledge of product offerings and interior design trends.

Required Qualifications

  • Previous experience in retail, with a proven background in interiors or furniture.
  • Strong sales skills and an awareness of current trends to assist customers in styling their spaces.
  • A confident and ambitious demeanor, coupled with a proactive attitude.
  • A commitment to delivering exceptional customer service.
  • A collaborative spirit, eager to contribute innovative ideas as part of a team.
  • Proficiency in MS Office and general IT skills.

Additional Insights

Opportunities like this at Frasers Group are designed for those who are fearless. The potential for growth is significant, and the experience is unparalleled. To maximize this opportunity, you should embody our core principles:

  • Think without limits and inspire your team.
  • Take ownership and support your decisions.
  • Act decisively and with intention.
  • Maintain a commercial focus while prioritizing the customer experience.