Operations Team Leader

3 weeks ago


Lea Bridge, Greater London, United Kingdom The Imperial London Hotels Ltd Full time £29,539
Position: Operations Team Leader

Company Overview:
At The Imperial London Hotels Ltd, we pride ourselves on delivering exceptional laundry services through our family-run business, which has been operational for over a century. Our commitment to sustainability and quality is reflected in our advanced machinery and eco-friendly fleet.

Role Overview:
We are seeking an Operations Team Leader to oversee our laundry operations at our Leyton facility. This role involves a variety of responsibilities aimed at ensuring efficient workflow and high standards of service.

Key Responsibilities:
1. Supervise daily laundry operations, ensuring adherence to quality and customer service standards.
2. Collaborate with production leaders to meet key performance indicators (KPIs) and maintain operational excellence.
3. Uphold cleanliness and organization within the laundry areas to create a professional environment.
4. Communicate any production delays to the relevant team members promptly.
5. Identify and address production challenges, working closely with the production team to achieve shift objectives.

Employee Benefits:
- 28 days of holiday (including bank holidays), increasing with tenure.
- Participation in a workplace pension scheme.
- £300 referral bonus for successful candidate recommendations.
- Recognition programs and social events.
- Interest-free loans for travel expenses.
- Discounts for friends and family at our hotels and restaurants.
- Local discounts at various services and retailers.
- Opportunities for sabbatical leave (subject to eligibility).
- Support for mental health and well-being through our Employee Assistance Programme, including legal and financial guidance.

Career Development:
- Access to training and development through our dedicated academy.
- Opportunities for fully funded apprenticeships (subject to eligibility).
- Annual English language courses accredited by a recognized institution.
- Participation in technology and cycle-to-work schemes (subject to eligibility).

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