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Operational Team Lead

2 months ago

Minehead, Somerset, United Kingdom Butlin's Full time
About the Role

We are seeking an experienced leader to join our team as a Shift Manager at Butlin's. As a Shift Manager, you will be responsible for ensuring daily operational plans are fulfilled by leading and guiding your team to achieve exceptional results.

Key Responsibilities
  • Lead and motivate a team of staff to deliver a high-quality guest experience
  • Ensure daily operational plans are fulfilled, including managing fluctuating guest demand and maintaining operational standards
  • Support and coach the team to achieve key targets, such as add-on sales and promotions
  • Drive a culture of excellence, ensuring that every guest interaction is exceptional
  • Collaborate with the Venue Manager to achieve business objectives
About You

We are looking for an experienced leader with a background in F&B or Retail, who can inspire and motivate a team to deliver outstanding results. You will have a proven track record of leading in a fast-paced environment, with a focus on delivering exceptional guest experiences.

Requirements
  • Previous experience in a leadership role, preferably in F&B or Retail
  • Strong leadership and coaching skills, with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional results
  • Strong problem-solving skills, with the ability to think on your feet and adapt to changing situations
About Butlin's

Butlin's is a leading provider of family breaks and adult-only holidays, with a reputation for delivering exceptional guest experiences. We are committed to creating a culture of excellence, where every guest interaction is exceptional. If you share our values and are passionate about delivering outstanding results, we would love to hear from you.