Enhanced Service Desk Agent
4 days ago
Lexmark is seeking a highly skilled and motivated Enhanced Service Desk Agent to join our team. As an Enhanced Service Desk Agent, you will be the first point of contact for our customers, providing technical support and resolving issues in a timely and professional manner.
Key Responsibilities:- Provide technical support to customers via phone, email, and chat
- Resolve customer issues in a timely and professional manner
- Collaborate with internal teams to resolve complex issues
- Document and track customer interactions and issues
- Meet or exceed customer satisfaction targets
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Experience in a technical support role
- Knowledge of printer hardware and software
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Enhanced Service Desk Agent
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob Title: Enhanced Service Desk AgentAbout the Role:The Enhanced Service Desk (ESD) is a critical component of Lexmark International Ltd's Managed Print Service, providing first and second-line technical support to key customers. As an Enhanced Service Desk Agent, you will be the primary point of contact for these customers, representing Lexmark and its...
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Enhanced Service Desk Agent
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob Title: Enhanced Service Desk AgentAbout the Role:The Enhanced Service Desk (ESD) is a critical component of Lexmark International Ltd's Managed Print Service, providing first and second-line technical support to key customers. As an Enhanced Service Desk Agent, you will be the primary point of contact for these customers, representing Lexmark and its...
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Enhanced Service Desk Agent
1 week ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob Title: Enhanced Service Desk AgentLexmark International Ltd is seeking a highly skilled and motivated Enhanced Service Desk Agent to join our team. As a key member of our IT support team, you will be responsible for providing first and second line technical support to our Managed Print Service customers.Responsibilities:Receiving, logging, and managing...
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Enhanced Service Desk Agent
7 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob Title: Enhanced Service Desk AgentLexmark International Ltd is seeking a highly skilled and motivated Enhanced Service Desk Agent to join our team. As a key member of our IT support team, you will be responsible for providing first and second line technical support to our Managed Print Service customers.Key Responsibilities:Receiving, logging, and...
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Enhanced Service Desk Agent
7 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob Title: Enhanced Service Desk AgentLexmark International Ltd is seeking a highly skilled and motivated Enhanced Service Desk Agent to join our team. As a key member of our IT support team, you will be responsible for providing first and second line technical support to our Managed Print Service customers.Key Responsibilities:Receiving, logging, and...
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Enhanced Service Desk Agent
1 week ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob Title: Enhanced Service Desk AgentLexmark International Ltd is seeking a highly skilled and motivated Enhanced Service Desk Agent to join our team. As a key member of our IT support team, you will be responsible for providing first and second line technical support to our Managed Print Service customers.Responsibilities:Receiving, logging, and managing...
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Enhanced Service Desk Agent
1 week ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob Title: Enhanced Service Desk AgentLexmark International Ltd is seeking a highly skilled and motivated Enhanced Service Desk Agent to join our team in Maidenhead. As a key member of our IT support team, you will be responsible for providing first and second line technical support to our Managed Print Service customers.Responsibilities:Receiving, logging,...
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Enhanced Service Desk Agent
1 week ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob Title: Enhanced Service Desk AgentLexmark International Ltd is seeking a highly skilled and motivated Enhanced Service Desk Agent to join our team in Maidenhead. As a key member of our IT support team, you will be responsible for providing first and second line technical support to our Managed Print Service customers.Responsibilities:Receiving, logging,...
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Enhanced Service Desk Agent
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob Title: Enhanced Service Desk AgentAbout the Role:The Enhanced Service Desk (ESD) is a critical component of Lexmark International Ltd's Managed Print Service, providing first and second-line technical support to key customers. As an ESD Agent, you will be the primary point of contact for these customers, representing Lexmark and its core values.Key...
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Enhanced Service Desk Agent
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob Title: Enhanced Service Desk AgentAbout the Role:The Enhanced Service Desk (ESD) is a critical component of Lexmark International Ltd's Managed Print Service, providing first and second-line technical support to key customers. As an ESD Agent, you will be the primary point of contact for these customers, representing Lexmark and its core values.Key...
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Enhanced Service Desk Agent
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob Title: Enhanced Service Desk AgentAbout the Role:The Enhanced Service Desk (ESD) is a critical component of Lexmark International Ltd's Managed Print Service, providing first and second-line technical support to key customers. As an ESD Agent, you will be the primary point of contact for these customers, representing Lexmark and its core values.Key...
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Enhanced Service Desk Agent
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob Title: Enhanced Service Desk AgentAbout the Role:The Enhanced Service Desk (ESD) is a critical component of Lexmark International Ltd's Managed Print Service, providing first and second-line technical support to key customers. As an ESD Agent, you will be the primary point of contact for these customers, representing Lexmark and its core values.Key...
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Enhanced Service Desk Agent
6 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob Title: Enhanced Service Desk AgentLexmark International Ltd is seeking a highly skilled and motivated Enhanced Service Desk Agent to join our team in Maidenhead. As a key member of our IT support team, you will be responsible for providing first and second line technical support to our Managed Print Service customers.Responsibilities:Receiving, logging,...
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Enhanced Service Desk Agent
6 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob Title: Enhanced Service Desk AgentLexmark International Ltd is seeking a highly skilled and motivated Enhanced Service Desk Agent to join our team in Maidenhead. As a key member of our IT support team, you will be responsible for providing first and second line technical support to our Managed Print Service customers.Responsibilities:Receiving, logging,...
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Enhanced Service Desk Agent
2 months ago
Maidenhead, UK, Windsor & Maidenhead, United Kingdom Lexmark Full timeJob Outline The Lexmark Enhance Service Desk (ESD) provides first and second line technical support to Lexmark International’s key Managed Print Service customers. The agents on the desk will act as the first point of contact for these customers, essentially representing Lexmark and its core values. The ESD agents are expected to maintain a high level of...
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Enhanced Service Desk Agent
5 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom Lexmark Full timeJob OverviewThe Lexmark Enhanced Service Desk (ESD) is a critical component of our Managed Print Service, providing first and second line technical support to our key customers. As an ESD agent, you will be the primary point of contact for these customers, representing Lexmark and its core values.Key ResponsibilitiesManage and resolve customer requests for...
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Enhanced Service Desk Agent
5 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom Lexmark Full timeJob OverviewThe Lexmark Enhanced Service Desk (ESD) is a critical component of our Managed Print Service, providing first and second line technical support to our key customers. As an ESD agent, you will be the primary point of contact for these customers, representing Lexmark and its core values.Key ResponsibilitiesManage and resolve customer requests for...
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Enhanced Service Desk Specialist
2 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom Lexmark Full timeJob Title: Enhanced Service Desk AgentWe are seeking a highly skilled and motivated Enhanced Service Desk Agent to join our team at Lexmark. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our Managed Print Service customers.Key Responsibilities:Provide first and second line...
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Enhanced Service Desk Specialist
2 days ago
Maidenhead, Windsor and Maidenhead, United Kingdom Lexmark Full timeJob Title: Enhanced Service Desk AgentWe are seeking a highly skilled and motivated Enhanced Service Desk Agent to join our team at Lexmark. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our Managed Print Service customers.Key Responsibilities:Provide first and second line...
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Enhanced Service Desk Agent
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom LUK Lexmark International Ltd Full timeJob SummaryWe are seeking a highly skilled and motivated Service Desk Agent to join our team at LUK Lexmark International Ltd. As a key member of our Enhanced Service Desk, you will provide first and second line technical support to our Managed Print Service customers.Key ResponsibilitiesReceive, log, and manage requests for service from Managed Print...