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Customer Service Representative

2 months ago

Rotherham, Rotherham, United Kingdom Interaction - York Full time

We are seeking a confident and energetic individual to join our team as a Customer Service Advisor at Interaction - York. As a key member of our customer-facing team, you will be responsible for engaging with customers, providing support with various queries, and ensuring a positive experience.

Key Responsibilities:

  • Build rapport with customers in a consultative manner
  • Listen to customers' needs to ensure a positive and unique solution to their queries
  • Provide exceptional customer service by demonstrating in-depth knowledge of our services
  • Ensure all administration is completed accurately

Requirements:

  • Customer Service Experience is required for this position

About the Role:

This is an exciting opportunity to join our team and contribute to delivering exceptional customer experiences. As a Customer Service Advisor, you will be the first point of contact for our customers, and your role will be critical in building strong relationships and resolving queries efficiently.

What We Offer:

  • A competitive hourly rate
  • Full-time training and development opportunities
  • A dynamic and supportive work environment