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MSP Technical Support Specialist
2 months ago
Position: 2nd Line IT Support Engineer
Location: Remote/Onsite
Salary: £27,000 - £37,000
Company: In Technology Group Limited
Key Responsibilities:
- Manage escalated technical support requests
- Conduct hands-on troubleshooting for IT infrastructures
- Address technical challenges at client locations
- Work collaboratively with clients and internal teams for successful project execution
- Oversee and sustain client environments
Technical Expertise Required:
- Operating Systems: Windows Server, Microsoft Exchange, Active Directory
- Networking: LAN/WAN, TCP/IP, DNS, DHCP
- Cloud Services: Microsoft Azure, Office 365
- Virtualization Technologies: VMware, Hyper-V
- Backup Solutions: Veeam, Backup Exec
- Hardware: Servers, desktops, laptops, printers
Employee Benefits:
- 28 days of annual leave plus public holidays
- Pension plan
- Support for training and certifications
- Dynamic work environment
If you are a dedicated IT professional with a commitment to providing outstanding service, we encourage you to explore this opportunity further.