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Relief Night Manager Position
2 months ago
We are seeking a highly skilled and experienced Group Relief Night Manager to join our team at Firmdale Hotels.
This is a unique opportunity to work closely with our Night Managers and take direction from the Group Night Manager to oversee the overnight operation across our 8 London properties.
As a Group Relief Night Manager, you will be responsible for ensuring the security of the hotel during the night, monitoring our service standards, conducting regular health and safety checks, and delivering exceptional levels of customer service.
You will establish strong and professional relationships with guests, attend and manage any incidents or accidents involving guests or staff members, and operationally support all departments as needed.
Key responsibilities include running night audit and producing nightly reports for senior managers, as well as spot checks around the hotels as directed by the Group Night Manager.
We are looking for a candidate with previous experience as a Night Manager level within a 5* hotel, excellent communication skills, superb attention to detail, and strong leadership and motivational skills.
Previous knowledge of Micros and Opera is desirable, but not essential.
In return for your hard work and dedication, we offer a range of benefits, including a discount & Perk platform, 30% discount in our restaurants and bars, access to Wagestream financial wellbeing app, and much more.
Firmdale Hotels is an international award-winning group comprising of 11 high-end luxury hotels and 8 bars and restaurants in London and New York.
We are proud to have been recognised by the hospitality industry for some of the great work our teams have done, including winning the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
