Senior Account Manager

7 days ago


Hull, Kingston upon Hull, United Kingdom Summit Media 2.0 Ltd Full time

Job Summary:

Summit Media 2.0 Ltd is seeking a highly experienced Senior Client Success Manager to join our team. As a key member of our performance marketing agency, you will be responsible for developing and supporting the delivery of our product suite, as well as managing and supporting our team on a day-to-day basis.

Key Responsibilities:

  • Develop and support the delivery of our product suite, ensuring that clients receive best-in-class support and service.
  • Manage and support the team on a day-to-day basis, prioritizing tasks and projects to ensure efficient delivery.
  • Be commercially focused, driving revenue growth and meeting targets.
  • Be accountable for accurate monthly billing and invoicing, providing detailed analysis and support.
  • Prioritize support queries, strategic projects, and other initiatives to ensure good breadth across all activities.
  • Support the analysis of feeds, Merchant Centre, and Ads, making recommendations around product breadth, attribute values, filters, and custom labels aligned to wider strategy and business goals.

Requirements:

  • Extensive experience working with product feeds for retail clients, analyzing performance and making strategic recommendations.
  • Experience with CSS and Feed Management software, e.g. li>
  • Experience of reporting tools to analyze performance and make data-driven decisions.
  • Experienced in line management, promoting learning and development, both for delivery teams and themselves.
  • Strong working knowledge of MS Office, particularly Microsoft Excel and PowerPoint.
  • Ability to perform under stressful situations and have a positive influence across the business as a whole.

What We Offer:

  • A salary of £40000-£45000 per annum depending on experience.
  • A range of benefits, including flexible working, up to 29 days' holiday per year, milestone days off, discounts and benefits, Bupa health cash plan, bonus scheme, life assurance, and religious holiday swaps.

About Us:

Summit Media 2.0 Ltd is a leading digital marketing agency specializing in online retailing. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; or disabilities.



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